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Customer service points

Go to one of the of the Mistral network Customer Service Points:

Carte des agences


The Mistral network account managers are happy to help you in Toulon, La Seyne, Hyères as well as in the 12 municipalities of the metropolitan area through the mobile branch:

Toulon Bus Station

gare routière

Address : boulevard de Tessé in Toulon (on the ground floor of the bus station)

Opening hours :

  • From monday to friday  : 08h30 to 12h15 - 13h50 to 18h00
  • Saturday : Closed

Marine station

la station maritime

Adress : quai Cronstadt à Toulon

Opening hours :

  • Monday, Tuesday, Thursday and Friday : From 07h30 to 18h30
  • Wednesday and Saturday  : from 07h45 to 12h30 and from 13h45 to 18h05

Sundays and holidays : from 10h00 to 12h30 / 13h00 to 17h30


Maison de la Mobilité

maison de la mobilité

Adress : 34 rue d'Alger à Toulon

Opening hours :

Exceptionally closed 24/12 and 31/12

  • From Tuesday to Saturday : 10h00 to 18h00 


 La Seyne agency

L'agence de La Seyne

Adress : 12 quai Saturnin Fabre at La Seyne

Opening hours :

  • From Monday to Friday : From 09h00 to 12h00 and from 14h15 to 17h30


Hyères agency

L'agence d'Hyères

Adress : avenue de Belgique, Rotonde du Park Hôtel (In the premises of the tourist office)

Opening hours :

  • from Monday to Friday : 09h00 to 12h45 and 14h30 to 16h55


Collection service

Le service de recouvrement

Adress : 720 avenue Colonel Picot at Toulon

⚠️NB: Tickets cannot be purchased, exchanged or reloaded at this branch.

Opening hours : (Closed Saturdays, Sundays, and holidays)

  • From Monday to Friday : 
    • 09h00 to 12h00 (open to everyone)
    • 09h00 to 12h00 and from 13h30 to 17h00 (only by phone call)


Mobile agency


L'agence mobile

The Mistral network mobile branch provides services all year round across the metropolitan area.

It offers the same services as a Customer Service Point, as close to your home as possible.



Do you have a problem? A question ?

The Mistral network is also at my disposal by phone : 04 94 03 87 03

Monday to Friday from 7:30 am to 6:30 pm
Saturday from 8:30 a.m. to 12:30 p.m.
 * I want to make a claim or submit a spontaneous application, I use the contact form.


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